The 2844 printer has been around for a long long time. The older ones have a firmware problem that causes this issue.
- Probable solution: Update the firmware on the printer (contact Zebra for this info, you might have to get firmware update from UPS or whoever originally distributed that printer)
- Sure solution: Replace the printer. Either pick up a used ZP450 or ZP500, or you can get a brand new ZP450 for under $200 (email ShipRush customer service for the url)
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